Terms and Condition´s
1. Scope
a. The General Terms and Conditions state the contractual and legally binding relationship between the client and GeMedEx UG. Any change in circumstances of the client will be reflected in the contract, even if we do not explicitly state them.
b. Verbal agreements are not contractual.
2. Conclusion of a contract
a. Our offers are always subject to change and are only an invitation to our clients to make an offer. It is only through the acceptance of the offer by the GeMedEx a contract is concluded
3. Contract of treatment
a. The contract of treatment is to be determined between the patient and doctor or clinic.
b. GeMedEx is not included in the treatment and is not liable for the non-fulfilment of the treatment contract. GeMedEx will act and an agent between the client and attending doctor at a clinic or a hospital
4. Payment
a. If GeMedEx provides a detailed written estimate, this relates only to organizing meetings, preparatory arrangements and correspondents. It does not include medical benefits. Cost estimates for medical services are created directly by the attending physicians. GeMedEx acts here only as a mediator.
b. The cost proposals drawn up by the doctors are summed and the total amount plus the processing costs must be paid to GeMedEx. GeMedEx occurs here as a trustee and manages the client's money and settles the medical bills
c. All fees and other charges are inclusive of all applicable taxes and fees.
d. The client is solely responsible for payment
e. The client's payment obligation is still valid in the event of an insurance coverage by social and supplementary insurance and will not be replaced by a direct settlement between GeMedEx and insurance companies.
f. Should the client wish to add or need any further services; a new proposal will need proposal of services must be created before any fulfilment.
g. By accepting the proposal, a designated offer fee is due immediately as prepayment, unless an agreed payment term has been reached.
5. Contract
a. Throughout the fulfilment of the proposal, the contract conditions are valid after receipt of the proposal amount.
b. In consultation with the client there are set appointments for treatment. The attending of appointments is mandatory. If appointments are missed, GeMedEx is not liable for arranging a replacement appointment. The clients themself must then make a new appointment. The incurred payments for the missed appointments are non-refundable.
c. If support for a visa issue is needed on the basis of medical reasons, then this can be arranged by GeMedEx. This support is chargeable at a negotiated rate. In the event of a visa not being granted despite intensive efforts, the fee is non refundable. The cost of the visa application is solely the responsibility of the client.
6. Liability and compensation
a. The transactions that are performed by GeMedEx to doctors and clinics do not cover any liability. Therefore the client releases GeMedEx from any liability,
b. The liability from the medical treatment of the client is the sole responsibility of the attending doctor 's, enlisted Medical consultants or clinic.
7. Confidentiality
a. GeMedEx is subject to obligation of confidentiality.
b. The client authorizes GeMedEx to obtain the necessary information on the client, for the purpose of preparing appropriate quotations and invoicing.
c. The client agrees to the use of his personal data.
8. Place of fulfilment and jurisdiction
a. For all contractual disputes between the client and GeMedEx the local jurisdiction is to be called upon. These disputes will be settled in the country where GeMedEx is based and therefore German law applies.
9. Final Votes
a. An invalidation of these Terms shall not affect the validity of the remaining provisions.
b. These terms and conditions are effective from 1st January 2015
10. Choice of Law
a. The legal relationship between the client, regardless of nationality, and GeMedEx are subject exclusively to the law of the Federal Republic of Germany.
